U researchers: Consumers don't pay as much attention to nutrition labels as they think

News Summary

In new study published in the November issue of the Journal of the American Dietetic Association, University of Minnesota researchers found that consumers’ self-reported viewing of Nutrition Facts label components was higher than objectively measured viewing using an eye-tracking device.

Quotes

"The results of this study suggest that consumers have a finite attention span for Nutrition Facts labels: although most consumers did view labels, very few consumers viewed every component on any label,” according to investigators Dan J. Graham, PhD, and Robert W. Jeffrey, PhD, University of Minnesota School of Public Health. “These results differed from the self-reported survey responses describing typical grocery shopping and health behaviors submitted by the participants.”

"Taken together, these results indicate that self-reported Nutrition Facts label use does not accurately represent in vivo use of labels and their components while engaging in a simulated shopping exercise. In addition, location of labels and of specific label components relate to viewing. Consumers are more likely to view centrally located labels and nutrients nearer the label’s top. Because knowing the amounts of key nutrients that foods contain can influence consumers to make healthier purchases, prominently positioning key nutrients, and labels themselves, could substantially impact public health."

Full Text

MINNEAPOLIS / ST. PAUL (Oct. 24, 2011)

– In a new study published in the November issue of the Journal of the American Dietetic Association, University of Minnesota researchers found that consumers’ self-reported viewing of Nutrition Facts label components was higher than objectively measured viewing using an eye-tracking device.

"The results of this study suggest that consumers have a finite attention span for Nutrition Facts labels: although most consumers did view labels, very few consumers viewed every component on any label,” according to investigators Dan J. Graham, PhD, and Robert W. Jeffrey, PhD, University of Minnesota School of Public Health. “These results differed from the self-reported survey responses describing typical grocery shopping and health behaviors submitted by the participants.”

Currently, most US Nutrition Facts labels are positioned peripherally, not centrally, on food packages and, as such, may be less likely than they could be to catch and hold the eye of a potential consumer, according to the study.

In a simulated grocery shopping exercise, 203 participants observed 64 different grocery products displayed on a computer monitor. Each screen contained three elements, the well-known Nutrition Facts label, a picture and list of ingredients, and a description of the product with price and quantity information. These three elements were presented so that one third of the participants each saw the Nutrition Facts label on the left, right, and center. Each subject was asked whether they would consider buying the product. Participants were aware that their eye movements would be tracked, but unaware that the study focus was nutrition information.

Using a computer equipped with an eye-tracking device, investigators observed that most consumers view label components at the top more than those at the bottom. Further data suggest that the average consumer reads only the top five lines on a Nutrition Facts label.

Self-reported viewing of Nutrition Facts label components was higher than objectively measured viewing. 33% of participants self-reported that they almost always look at calorie content on Nutrition Facts labels, 31% reported that they almost always look at the total fat content, 20% said the same for trans-fat content, 24% for sugar content, and 26% for serving size. However, only 9% of participants actually looked at calorie count for almost all of the products in this study, and about 1% of participants looked at each of these other components (total fat, trans fat, sugar, and serving size) on almost all labels.

When the Nutrition Facts label was presented in the center column, subjects read one or more sections of 61% of the labels compared with 37% and 34% of labels among participants randomly assigned to view labels on the left- and right hand sides of the screen, respectively. In addition, labels in the center column received more than 30% more view time than the same labels when located in a side column.

"Taken together, these results indicate that self-reported Nutrition Facts label use does not accurately represent in vivo use of labels and their components while engaging in a simulated shopping exercise. In addition, location of labels and of specific label components relate to viewing. Consumers are more likely to view centrally located labels and nutrients nearer the label’s top. Because knowing the amounts of key nutrients that foods contain can influence consumers to make healthier purchases, prominently positioning key nutrients, and labels themselves, could substantially impact public health."


  • School of Public Health


    For more than 60 years, the University of Minnesota School of Public Health has been among the top accredited schools of public health in the nation. With a mission focused on research, teaching, and service, the school attracts nearly $100 million in sponsored research each year, has more than 100 faculty members and more than 1,300 students, and is engaged in community outreach activities locally, nationally and in dozens of countries worldwide. For more information, visit www.sph.umn.edu. The School’s Centers for Public Health Education and Outreach promotes lifelong learning to bridge academic and public health practice communities.


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